Applies to:

ALM 11.52 Installation with Oracle 11g

 

Issue Summary:

When trying to upgrade ALM 10 to ALM 11.52 on Oracle 11g an error message appears stating: “Error: Failed to abort maintenance task. No task is running on project 'XXXXXX' in domain 'XXXXXXXX'”. In the upgrade log the message states, “error occurred at recursive SQL level 1 ORA-20000: Oracle Text error: DRG-50610: internal error: drexdsync DRG-10607: index”

 

Resolution:

The problem is that the original name of the database contains more than 29 characters.  There is a patch to fix the Oracle database to fix this issue.  If you don’t have access to the update, change the database name to contain fewer than 29 characters.