Applies to: 

HP ALM 11.0, HP ALM 11.5, Windows 7, Sprinter, Patch 9.


Issue: 

The issue is that sprinter gives the error "Failed to connect to HP ALM Unspecified Error" when trying to connect to ALM.  


Solution: 

Install the latest patch from HP.  

http://support.openview.hp.com/selfsolve/document/KM1340621