Applies To:

HP ALM 11.52 and HP ALM 12 while being used with Business Process Testing and HP UFT


Issue Summary:

When using a HP ALM project with the lab management extension enabled and functional testing hosts on occasion a health check on a UFT functional host will fail on purpose business process testing and indicate the BPT is not installed as seen in the image below.


Error Message: 

Finished with errors. Check Host has passed successfully on purposes: Quick Test Professional, Service Test, but has failed on purposes: Business Process Testing: Testing Tool Business Process Testing is not installed and this machine.





Solution:

  1. Ensure that you have installed the HP ALM Lab Services and note the URL used to connect to HP ALM
  2. Open UFT and connect to ALM via the same URL used when installing HP ALM Lab Services
  3. Open Internet Explorer and navigate to HP ALM via the same URL used when installing HP ALM Lab Services
  4. One logged in to ALM view a BPT component with Keyword View and ensure you can see the steps 

The issue you were facing was likely due to having not downloaded the HP ALM client side components for the correct instance of HP ALM.