Applies To:

ALM 12.00 to ALM 12.20

 

Issue Summary:

Random timeouts/disconnects when using the ALM web client.

 

Solution:

Enter the site administration and modify and/or add the Parameter WAIT_BEFORE_DISCONNECT, set the value to a valid integer (1-600, these are in minutes). This error only occurs when the disconnect time is set to infinite (value of -1).