Applies To: 

HP ALM 11.x, HP ALM 12.x


Issue: 

When trying to connect to the OTA an error is displayed "Unable to create activeX component". The below reference is made and is causing the error. 

 

Set QCA = CreateObject("SACLIENT80MP.SAapi")

 

Solution: 

Run internet Explorer as an Admin: 

First, ensure the ALM components have been registered. 

    http://<<SERVERNAME>>/qcbin/start_a.jsp?common=true

Second, ensure the Site Admin components have been registered

   http://<<SERVERNAME>>/qcbin/SiteAdmin.jsp?common=true

Third, reinstall the connectivity addin.