General Useability

ALM-Platform-Loader.11 Fails to install correctly
Applies To: Accessing ALM 11.0 on Windows 7 64-bit with Internet Explorer 9.   Issue Summary: Attempting to access ALM 11.0 an infinite loop as...
Thu, 21 Apr, 2016 at 8:23 PM
Cannot create pivot table using Excel Reporting in ALM
Applies To:  ALM 11.50, QC 11.0, ALM 11.52, Excel Report Generator, ALM Reporting, post processing. Issue: When generating an excel report, po...
Thu, 21 Apr, 2016 at 8:33 PM
Sprinter Fails to Connect to ALM
Applies to:  HP ALM 11.0, HP ALM 11.5, Windows 7, Sprinter, Patch 9. Issue:  The issue is that sprinter gives the error "Failed to...
Thu, 21 Apr, 2016 at 8:34 PM
Sprinter Unable to Decrypt the Value when executing from ALM
Applies to: HP Sprinter, HP ALM 11.52   Issue Summary: When the user clicks run test in Sprinter from ALM sprinter displays an error stating tha...
Thu, 21 Apr, 2016 at 8:36 PM
Using ALM with IE 11+
Applies To: Using ALM with IE 11 or later.   Issue Summary: ALM does not work with IE 11.    Steps To Work Around: Inside IE 11 you ...
Thu, 21 Apr, 2016 at 8:39 PM
HP ALM Business View Excel Report Error: "The Excel report add-in is disabled or not correctly installed"
Applies To: HP ALM Business View Reporting Excel add-in  (Found in HP ALM 12.01) Issue: Attempting to generate an HP ALM Business View Excel report prod...
Thu, 9 Feb, 2017 at 8:09 AM
HPE ALM Business View Excel add in -- Issues with Excel add in not functioning correctly
Applies To: HP ALM Business View Excel add-ins for ALM 12.0x and up. Note, this solution may apply to all HP ALM and Excel versions.  (Note: Registry k...
Wed, 14 Dec, 2016 at 4:50 PM
IE unable to open new tab when using ALM
Applies to:  HPE ALM 12.5, Internet Explorer, IE 11 Issue:  We are unable to open a new tab when we are signed into the ALM application in an in...
Wed, 9 Nov, 2016 at 9:55 AM
Module Navigation bar is cut off
Applies to: ALM/QC Issue: When presenting or on certain laptops or workstations the left navigation is cut off and names are only displayed minimally...
Thu, 11 Apr, 2019 at 7:17 AM