Maintainence

This folder is for topics that discuss the general maintenance of the HP ALM platform as well as reporting, best practices and procedures on maintaining a healthy environment.

HP ALM Orphan Run Query
When Upgrading your HP QC or ALM environment to HP ALM 11.52 the orphan runs should be removed with the upgrade utility. The following queries may assist yo...
Thu, 21 Apr, 2016 at 8:52 PM
How to enable QC Sense
Applies To:  ALM 11.5x Issue Summary:  When trying to execute a BIRT report, the user is notified that QC Sense is not enabled.   Reso...
Thu, 21 Apr, 2016 at 8:53 PM
Configuring http-invoker Component in JBoss Application Server in HP ALM
Applies To: HP ALM, JBoss, HP QC 11.0 Issue: The http-invoker component of JBoss Application Server which is present in the default ALM / QC d...
Thu, 21 Apr, 2016 at 8:54 PM
ALM 11.0 Server Log Locations
Applies To: HP ALM 11.0   Information:  The server logs can be found at the following locations:  <server> \jboss\server\default\log &l...
Thu, 21 Apr, 2016 at 8:55 PM
HP Certificate Expired
Applies To:  ALM before 12.0 Issue:  HP's certificate will expire Oct 21st.  Any new installations will be blocked by Windows due to a...
Thu, 21 Apr, 2016 at 9:01 PM
How to revert the LDAP authentication back to Quality Center
Applies To: ALM/Quality Center all versions.   Issue Summary: Quality Center authentication changed from LDAP to Quality Center and the user be...
Thu, 21 Apr, 2016 at 9:04 PM
Failed to get data when generating a graph
Applies To:  HP ALM, HP QC Issue:  When trying to generate a graph, a warning is displayed in the lower right hand corner.  When the warning l...
Thu, 21 Apr, 2016 at 9:06 PM
Not able to convert a char to a memo field when applying a template
Applies To: HP ALM Templates Issue:   When trying to verify a template, the verification fails and in the verification report it is indicated ...
Thu, 21 Apr, 2016 at 9:08 PM
What to ask for LDAP integration
Applies to:  HPE ALM, HPE QC, MICROFOCUS ALM Issue:  The client wants to know what information they need to ask from their Active Directory team for a...
Wed, 15 Mar, 2017 at 11:58 AM
ALM Client Hard Reset
Applies to ALM Client keeps crashing   Issue Summary Able to log into a project and attempt to make changes; however every time the user tries to save th...
Mon, 28 Aug, 2017 at 8:15 AM